When I started Hay Tarn Willwriting Services, I thought long and hard about including the word ‘Services’ in its name title. The marketing gurus will say it is too long and lacks snappy, rolling off the tongue sharpness required of a modern brand. The sales people would say it sounds too old fashioned and a tad confusing.
A potential client telephoned yesterday and I was able to hand deliver a copy of my brochure and information sheets directly within two hours.
I visit each client in their own home to take instructions and supervise the important signing and witnessing procedure. Many clients, especially the elderly ones, appreciated this in the recent appalling weather conditions.
I take time to explain every detail of the Will and especially the process of how it works in different scenarios.